Shipping policy
Brexit Update
As you will be aware, the UK has now left the European Union and the European common VAT area. Prices may therefore be slightly higher than what is shown on our website, should you be ordering from outside of the UK.
We must make you aware that you may, as a result, be charged import VAT and possibly additional custom fees when your order arrives in your local country.
Please check with your local customs before finalising your purchase for full details of any additional charges that may be incurred. As we explain below, under Customs, Duties or Tariffs, HELVETII are not responsible for these costs and will not pay them on your behalf.
UK & Channel Islands
- 2-4 working days - £4.99
- 2-4 working days - Free on orders over £50
Europe (mainland only)
- 2-11 working days - £14.99
Switzerland
- 3-17 working days - £23.99
Norway
- 3-17 working days - £23.99
North America
- 3-17 working days - £23.99
Canada
- 3-17 working days - £23.99
Japan
- 3-17 working days - £23.99
Australia & New Zealand
- 3-17 working days - £23.99
Rest of the World
- 3-17 working days - £23.99
*WE DO NOT SHIP TO PO BOXES
**PRICES INCLUDE PACKAGING
***IF YOU ARE NOT GIVEN A SHIPPING OPTION AT CHECKOUT, WE DO NOT DELIVER TO YOUR COUNTRY
Dispatching Orders
Upon receipt of your order, we will aim to have it dispatched within 48 hours or the next 2 working days. However, this may take longer than usual during times of high order volume.
Please note that weekends and bank holidays are not classed as a working day. If you order after 12:00pm on a Friday, we will aim to dispatch your order by the following Tuesday. If you order after 12:00pm the day before a bank holiday, we will aim to dispatch your order over the next two working days.
Customs, Duties or Tariffs
Orders that are made outside of the UK may be subject to duties, tariffs and value-added tax (VAT), etc.
Please note that HELVETII are not responsible for these costs, nor are they included within our shipping costs. Please contact your local customs office for further information.